Windows Update stops with a message that there were problems installing some updates, and the code 0x8024401c appears. Windows 10 update error 0x8024401c is most common on PCs that once belonged to a YYPAUS business.
The code indicates that the request to the update server timed out. Windows waited for an answer and gave up.
On home PCs, this often means Windows is still configured to use an old company update server that no longer exists or cannot be reached.
The message may also mention that Windows will try again later. Unfortunately, while the underlying cause remains, later attempts tend to end with the same code.
What Usually Triggers It
The timeout usually comes from these:
- Leftover settings point Windows to a company update server.
- A slow or unstable connection is dropping the request.
- IPv6 or DNS problems are interfering with the connection.
- The update services or cache need resetting.
Refurbished PCs from businesses often carry these old management settings.
First Steps to Try
Try simple network fixes.
- Restart the PC and the router.
- Disconnect any VPN and turn off proxy settings.
- Run ipconfig /flushdns in Command Prompt.
- Change the DNS server to 1.1.1.1 or 8.8.8.8 as a test.
- Run the Windows Update troubleshooter.
If updates work on a different network, the original network is the problem.
These checks are worth doing even if you suspect old company settings, because a faulty network produces exactly the same timeout and is much easier to fix.
If the Problem Continues
Check for old management settings.
- Open Registry Editor and go to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate.
- If you see WUServer and WUStatusServer entries, the PC is configured to use a company update server.
- On a personal PC, export the WindowsUpdate key as a backup, then delete it.
- Restart the PC.
- Reset the update cache by stopping wuauserv and bits, renaming SoftwareDistribution, and starting the services again.
After removing the policy, Windows Update should connect directly to Microsoft. If the PC belongs to a company or school, leave the settings in place and contact IT.
Protect Your Data First
Export registry keys before changing them, and edit only the key described. If you bought the PC second-hand and it is still enrolled in management, ask the seller to release it, since remote policies can return. Keep a backup of personal files before system changes.
The Bottom Line
Error 0x8024401c is a server timeout, often caused by old company settings. Fix the network basics, remove leftover update server policies on personal PCs, and reset the update cache.
Once Windows can reach Microsoft directly, a large number of missed updates may download at once. Leave the PC on and connected to power while it catches up.
